Language:
Language:
These terms and conditions set forth the rules of making purchases in the online shop operated by the Seller at www.sekretysukcesu.com.
The seller is AURORA MEDIA, Sokolska 23, 59-220 Legnica, a company with business activity, subject to registration in the Central Business Activity Register under No. 2837/2020, Tax Identification Number (NIP): 10293884, Regon: 283774663, also referred to interchangeably as “Service Provider”.
Contact the Service Provider for assistance: by telephone: +48 (12)345 22 23 or by e-mail: info@auroramedia.pl
Rules of Procedure – these Rules of Procedure. In the scope of services provided by electronic means, the Regulations are the regulations referred to in Article 8 of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2002 No. 144, item 1204 as amended).
Customer (Purchaser) – a natural person who has reached the age of at least 13 years, however, in the event of such person not completing 18 years of age, the consent of its statutory representative is required, as well as a legal person and an organizational unit which is not a legal person, whose special regulations grant legal capacity, and which carries out or intends to carry out the Order or use other services of the Online Shop (including the Consumer).
Object of Transaction – Goods listed and described on the website of the Online Shop. The Seller makes every effort to ensure that the offer presented on the website is up to date. However, if some of the ordered Goods are not available, the Seller undertakes to inform the Buyer immediately by telephone or e-mail.
Goods – movable item, to which the Sales Agreement applies.
Additional service – a service provided by the Service Provider to the Client outside the Internet Shop in connection with the nature of the products sold.
Product – Goods and Additional Services presented in the Online Shop.
Sale Agreement – a contract for the sale of Products within the meaning of the Civil Code, concluded between the Service Provider and the Customer, using means of distance communication (including by telephone).
Internet Store www.sekretysukcesu.com (Shop, Online Shop) – an Internet service which is available at www.sekretysukcesu.com, through which the Customer can buy the Product.
Party – Provider and Client.
Store’s website – each page or subpage of the website located at www.sekretysukcesu.com.
Order – a statement of Customer’s will clearly specifying the type and quantity of the Products, aiming directly at concluding the Sales Agreement at a distance through the Online Shop.
The condition of placing the Order in the Online Shop by the Buyer is to familiarize with these Regulations and accept its provisions during the execution of the Order.
The website shop www.sekretysukcesu.com conducts retail sales via the Internet.
All products offered in the www.sekretysukcesu.com shop are brand new, originally packaged, free from physical and legal defects, and have been legally introduced to the Polish market.
All prices listed on the website www.sekretysukcesu.com are gross prices quoted in Polish zloty (including VAT). Prices do not include shipping costs.
Orders are accepted via the website, by phone or e-mail.
Orders placed through the website can be placed 24 hours a day, 7 days a week all year round. Orders placed by phone or e-mail are possible only during the hours specified on the website of the Online Shop.
The order is effective if the Buyer correctly fills in the order form and correctly provides contact details, including the exact address to which the Goods are to be shipped, as well as telephone number and e-mail address.
In case the details provided are not complete, the Seller shall contact the Buyer. If contact with the Buyer is not possible, the Seller has the right to cancel the Order.
The Buyer agrees to issue and send electronically to the e-mail address indicated by the Buyer, electronic images of settlement documents, in particular: VAT invoices with attachments, correcting VAT invoices with attachments and forms. This consent also entitles the Seller to issue and send VAT invoices in electronic form, in accordance with the Ordinance of the Minister of Finance of 17 December 2010 on sending invoices in electronic form, the rules of their storage and the procedure for making them available to the tax authority or tax inspection authority.
During the placing of the Order, the Buyer may consent to the inclusion of personal data in the Seller’s Internet Shop database for the purpose of processing them in connection with the execution of the Order. In the event of granting consent, the Buyer shall have the right to inspect his data, correct them and demand their deletion.
The Buyer may use the option of storing his data by the system in order to facilitate the process of placing another Order. For this purpose, the Buyer shall provide the login and password necessary to access his account. The Client’s Login is the e-mail address provided by the Client. Password is a sequence of characters determined by the Client. The Client’s password is not known to the Seller and the Client is obliged to keep it secret and protect it from unauthorized access by third parties.
After the customer has successfully placed an order, he will receive an automatic reply from the shop confirming acceptance of the order.
The time of starting the order processing corresponds to the moment when the payment is received into the bank account indicated in the order confirmation in case of payment by bank transfer or the moment of placing the order in case of payment by card or by choosing the option “on delivery”.
The goods are sent to the address indicated in the order form or provided by phone or e-mail. The shop will immediately inform the customer about the incorrectly filled order form, which prevents or may delay the shipment.
The goods are delivered by specialized courier companies or by the Polish Post Office. In some cases it is possible to collect goods in person.
The shipment is delivered within 2-3 working days. This is an indicative delivery time and applies to orders with the “on-delivery” option. When selecting the “transfer” or “card or online payment” payment option, the time of crediting funds to the time indicated on the website should be added to the time of crediting the shop’s bank account (usually 1-2 working days).
the Buyer shall be charged for the delivery costs (dispatch) specified in the transport price list. The amount of the fees depends on the type of transport and the method of payment.
We issue a receipt or a personal proof of purchase (invoice) for each product sold.
Payment for the ordered goods can be made upon receipt (when receiving the goods), via the electronic payment system (Stripe) or by bank transfer to the Store’s bank account.
The Service Provider reserves the right to limit the method of payment by disabling selected payment options on the website.
Deliveries are made on the territory of the Republic of Poland.
Before picking up the parcel from the post office or courier, check that the package has not been damaged during transport. In particular, attention should be paid to the condition of tapes or seals affixed to the consignment. If the package of the consignment is damaged or if the seals (tape) are broken, you should not accept the shipment and in the presence of the courier prepare a damage protocol and contact the seller as soon as possible to clarify the matter. Lack of any irregularities in respect of quantity or quality of the shipment during collection may have a negative impact on the result of consideration of Customer’s claims for damage or defamation of the shipment during transport.
A consumer who has concluded a distance contract shall have the right to withdraw from the contract without giving reasons by making a relevant statement in writing. However, it is limited in time and is available only for 10 days (legal basis: art. 7 section 1 of the Act of 2 March 2000 on the protection of certain consumer rights and liability for damage caused by dangerous products Dz. U. No. 22, Item No. 22, Item No. 271 as amended. This deadline is a deadline and is calculated from the date of delivery of the goods and, if the contract concerns the provision of the service, from the date of its conclusion. Sending a declaration before the deadline is sufficient to meet this deadline.
The law referred to in this paragraph relates to consumer sales and therefore applies only to the sale to a natural person who makes a purchase for a non-commercial purpose.
Returned goods will be accepted only if they are returned completely and the product and accessories will be undamaged and bear no signs of use other than for the purpose of checking the product.
In accordance with the Act, the possibility of reimbursement shall not be subject to: provision of services commenced, with the consumer’s consent, before expiry of the period referred to in Article 7 (1), concerning audit and visual recordings and computer programs recorded on carriers after the consumer has removed their original packaging, agreements concerning services for which the price or remuneration depends solely on the price movement in the financial market, and services with the characteristics specified by the consumer in the order submitted by him/her.
In case of exercising the right of withdrawal, the returned goods should be returned at their own expense to the address of the Service Provider.
The return shipment should be accompanied by a written statement of withdrawal from the contract and the account number to which the shop is to return the payment.
Within two working days of receipt of the goods together with the declaration of withdrawal from the contract, the shop will check the product. If the goods meet the requirements specified in point 3 of this paragraph, a correcting invoice will be issued. The original invoice and a copy of the invoice will be sent to you by priority letter. The customer should send back a signed copy of the correction invoice. After receiving it, within 7 working days, the Store will refund the payment to the Client’s account.
Products are guaranteed by the manufacturer, importer or seller, valid in Poland. The warranty period for each product is indicated on the shop pages. The detailed conditions for the performance of the guarantee are specified in the form of the guarantee issued by the guarantor. Most of the products are guaranteed by authorized service providers. The exact addresses of the service points can be found on the warranty card attached to the products and on the manufacturer’s websites. The Buyer may also carry out a complaint procedure under the Guarantee via the Seller.
If the guarantee is granted by the Service Provider, the product should be returned to the address of the Service Provider at the Provider’s expense.
The repaired product is sent back to the Customer at the Service Provider’s expense.
In case of nonconformity of goods with the contract, the goods complained of together with a letter specifying the type of non-compliance and expectations concerning the manner of fulfilling our obligations, should be returned at the expense of the Service Provider (legal basis – the Act of 27 July 2002 on specific conditions of consumer sales and on the amendment to the Civil Code (Journal of Laws No. 141 item 1176 as amended) and the Act of 2 July 2000 on the protection of certain consumer rights and on liability for damage caused by a dangerous product (Journal of Laws of Laws of Laws of 2009, No. 2, No. 4, No. 3391, item, as amended).
The Customer shall lose the rights set forth in the Act on special conditions of consumer sales and on amendment of the Civil Code, if the Customer does not notify the shop of this fact within two months from the date of discrepancy of the goods with the contract. All you need to do is send a notice before the deadline expires. In the case of sales which do not constitute consumer sales, the provisions of Articles 556-576 of the Civil Code are excluded.
The administrator of the databases of personal data submitted by customers of the online shop in connection with purchases is the Service Provider.
personal data is used for the purpose of executing sales contracts, and in this connection may be transferred to entities responsible for the delivery of purchased goods to the customer and, in the case of hire purchase, to credit institutions. Customers have the right to access and correct their data. Data are provided on a voluntary basis.
In matters not regulated by these Regulations, the provisions of the Act of 2 March 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product (Journal of Laws 2000, No. 22, item 271, as amended), the Act of 27 July 2002 on special conditions of consumer sales and on the amendment to the Civil Code (Journal of Laws 2002, No. 141, item 1176, as amended), the Act of 23 April 1964 – Code of Civil Code shall apply.
Disputes arising from the application of these Terms and Conditions and in connection with the performance of agreements concluded between the Store and Clients, shall be considered by the competent court in accordance with the provisions on material and local jurisdiction, in accordance with the Act of 17 November 1964 on the Civil Procedure Code (Journal of Laws No. 43, item 296 with amendments).
The Service Provider reserves the right to amend these Terms and Conditions, subject to the reservation that the version of these Terms and Conditions in force at the time of placing an order by the Customer shall apply to the agreements concluded before the change of these Terms and Conditions.